Frequently Asked Questions (FAQs)

Welcome to Sword Fashion – where luxury meets craftsmanship. Below you’ll find answers to the most commonly asked questions about our products, shipping, returns, and more.

1. Are your products authentic designer items?

Our pieces are premium-quality replicas inspired by iconic designer styles. Each item is crafted with meticulous attention to detail and high-grade materials to offer a luxurious look and feel.

2. What’s included in the package?

All products come with brand-style packaging including:

  • Designer-style box

  • Dust bag

  • Ribbon and tags

  • Authenticity card (branded-style)

Note: Packaging style may vary slightly depending on the item.

3. How long does shipping take?

  • Processing Time: 2-5 business days

  • Shipping Method: FedEx Express

  • Estimated Delivery Time: 2-5 business days after dispatch
    Tracking information will be emailed once your order is shipped.

4. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times may vary depending on your country. All duties and taxes are the customer’s responsibility unless otherwise stated.

5. Can I return or exchange an item?

Due to the exclusive nature of our products, all sales are final. We only accept returns in the rare case of incorrect or damaged items. Please contact us within 48 hours of delivery with photos and order details.

6. Do you accept credit card?

Yes, we accept:

  • Shop Pay

  • Major Credit/Debit Cards (Visa, Mastercard, AMEX)

  • Apple Pay / Google Pay
    Secure payments are guaranteed with end-to-end encryption.

7. I entered the wrong address. Can I change it?

Please email us at info@swordfashion.com within 12 hours of placing your order. After your order is processed, we may be unable to change the address.

8. Can I get a discount on large orders or wholesale purchases?

Yes! For wholesale inquiries or bulk purchases, please email us at info@swordfashion.com or use the contact form. We’d love to work with fashion resellers and boutiques.

9. Will I receive a tracking number?

Yes. Once your order is shipped, you’ll receive a tracking number via email. You can also track your order on our website under the "Track My Order" page.

10. Are your products suitable for gifting?

Absolutely. All items come in elegant packaging and make perfect gifts for birthdays, holidays, or special occasions. You can also leave a gift note at checkout.